Grievance Cell Contacts – Balageria Central Co-Operative Bank LTD.

Toll Free No for ATM card Block (24x7):18001236230 & General Inquiry- 18002122425

We are the leading Central Co-operative Bank in eastern India to be on-boarded with Bharat Bill Payment System (BBPS) We are the 1st Central Co-operative Bank in West Bengal to be live with all four Credit Information Companies viz. 1.TransUnion CIBIL Limited, 2.EQUIFAX Credit Information Services Pvt. Ltd., 3. Experian Credit Information Co. 4. CRIF High Mark Credit Information Services We are the 1st Central Co-operative Bank in West Bengal to be on-boarded with the National Portal We have successfully on-boarded with i-OSMS v2 (Grant-in-aid Teacher's Portal), School Education Department, Government of West Bengal

Our Servics & Products

News & Updates

Tender Notice for Printing of Bank Passbooks

22/04/2026

REQUEST FOR PROPOSAL (RFP) For Cyber Security Audit and Comprehensive Audit of CBS Project & Other Applications FY 2025–2026

18/02/2026

B.C.C.B. Grievance Redressal Portal

The Balageria Central Co-Operative Bank Ltd. Grievance Redressal Portal provides customers with a secure and convenient way to submit service-related complaints online. Customers can register a grievance, receive a unique ticket number, track the progress of their complaint, and view updates shared by the bank.

The portal is designed to ensure transparent handling, timely escalation, and proper accountability at every level of resolution.

Click Here to Access the Grievance Portal

Click Here

NIVARAN PORTAL ACCESSIBLE TO CUSTOMERS

Nivaran is a dedicated online platform for facilitating the redressal of grievances submitted by customers. Through this portal, customers can register their concerns directly with the Bank. The portal ensures real-time tracking of grievance status, with regular updates communicated via SMS and email.

To register a grievance, customers can use the link below

Click Here